Returns & Exchanges

At TimeScape, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day hassle-free return policy on all unworn items. If your selection doesn't perfectly match your style, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking number handy while we process your refund within 5-7 business days.